Root support
How can we help?
Contact our team for help with account access, trainer bookings, memberships, payments, coaching plans, or content access. Include the trainer or organization name and the email address on your account, but never send a password or full payment-card number.
Account access
Sign-in, account recovery, profile, and guardian-account help.
Bookings & payments
Session status, Stripe checkout, memberships, and receipts.
Training experience
Availability, coaching plans, videos, and progress logs.
Privacy & safety
Data requests, account deletion, minors, and safety concerns.
Email support
Tell us what happened, the device you used, and what you expected to see.
inquiries@roottrainers.comRoot support is not an emergency service. If someone is in immediate danger, contact local emergency services.